News and reports

The NHS complaints process was paused during the Coronavirus pandemic, but from today NHS England has advised NHS hospitals and services that unless there are exceptional circumstances, their complaints processes must restart.

Following the closure of St Werburgh Medical Practice and its branch surgeries at Stoke Village Hall and Balmoral Gardens Healthy Living Centre last week, the CCG has today announced a temporary solution for patients.

Our annual report is now published for you all to read, so if you want to know a bit more about what we do and what we have achieved, take a look.

The Care Quality Commission has announced today that three GP surgeries in Medway, which were run by DMC Healthwatch, are suspended following an inspection last week.

Last night we were part of the Health Overview Scrutiny Committee which discussed plans to temporarily move stroke services from Medway Maritime Hospital to Kent.

Since the start of the Covid pandemic, we have been keeping in contact with a number of Medway Care Homes to understand how they are coping during the pandemic. Now we want to hear from people who have a family member in a Care Home right now.

Self-isolation, social distancing and shielding are all new terms that have become part of our daily language. But what do they really mean and what applies to you?

Share your story to help Medway's services learn and improve from the experiences of people from Black, Asian, and Minority Ethnic backgrounds during COVID-19.

This week is Carers Week. We know that hundreds of people in Medway are looking after someone right now.
If you, or someone you know, has found themselves looking after someone during Covid, did you know that there may be support available to you?

Although we can't see our volunteers face to face this week, that doesn't stop us from thanking our Volunteers this Volunteers Week.

Since early April, we have been listening to people's stories about lockdown. We wanted to understand how they have been coping.

If you, or someone you know, has autism and lives in Medway; your thoughts and feedback could help develop a better service for adults who are living with Autism in Medway.