1. Equipment Amnesty......get rid of all that clutter!

    News -

    Do you have old equipment at home that you no longer need? Don't know where to return it to?

  2. We hope you like our new look!

    News -

    We've set up a new freephone Helpline so do contact us with all your experiences

  3. What people told us about Canada House, Medway

    Report -

    We hear from people all over Medway about community mental health services. Although some of it is positive, the majority are negative stories from people and their Carers. Take a look to see what people have told us about their experiences.

  4. Do you struggle to get an appointment with your GP?

    News -

    In the news this weekend, we heard new figures showing that many people struggle to get an appointment with their GP.

  5. We take your views to Parliament

    News -

    Last week, we travelled to London to join forces with more than 100 fellow local Healthwatch organisations at our annual parliamentary reception. It was an opportunity to raise the real life concerns of Medway residents with MPs.

  6. Decision meeting about Kent & Medway Stroke services

    News -

    On February 14th, the Joint Committee of all 8 Clincial Commissioning Groups will meet in public to make a final decision about stroke services.

  7. Disability Medway Network on tour

    Event -

  8. We are at Medway's Sight Matters Exhibiton

    Event -

  9. New support group for substance mis-use

    Advice and Information -

    Do you know anyone worried about their use of or abuse of over the counter (OTC) pharmacy medicines?

  10. Stroke services : a decision is made

    News -

    For many months now, stroke services across Kent & Medway have been reviewed. The decision has now been made.

  11. Do you use a wheelchair?

    News -

    We've heard from lots of people about wheelchair services in Medway.
    Do you have a story to share with us?

  12. Improve your Wheelchair Service in Kent & Medway: Rochester event

    Event -

  13. Improve your Wheelchair Service in Kent & Medway: Canterbury event

    Event -

  14. Improve your Wheelchair Service in Kent & Medway: Whitstable event

    Event -

  15. Join the members' event about The Kent and Medway Medical School

    Event -

  16. Parkinson's Research Lecture

    Event -

  17. We are at Medway Maritime Hospital's Antenatal department

    Event -

  18. We are at Medway Maritime Hospital's Antenatal department

    Event -

  19. Redesign Urology Outpatients in Medway and Swale

    Event -

  20. Redesign Respiratory Outpatients in Medway and Swale

    Event -

  21. Calling all young people : make your voice heard

    News -

    We want to hear what's good, or not so good, about children's and young people's services in Medway and Kent.

  22. Let's talk long term health: We are at the Marketplace Health Event

    Event -

  23. Redesign Cardiology Outpatients in Medway and Swale

    Event -

  24. We are at Medway Neuro Arts Festival

    Event -

  25. Your opinion on Medway Integrated Community Equipment matters

    News -

    THIS SURVEY HAS NOW CLOSED

    Medway Council, in partnership with Medway Clinical Commissioning Group, will be putting the current contract out for tender and would like your opinion on what works and what requires improvement.

  26. Patient Focus Workshop

    Event -

  27. Spotlight on Young Carers

    Report -

    We've recently spent time listening to the experiences of young carers in Medway.
    This report shares the feedback that they told us.

  28. Spotlight on community equipment

    Report -

    We proactively gathered feedback about peoples' experience of using the community equipment service in Medway.

  29. Annual Report January/March 2021

    Report -

    Welcome to our annual report for January 2020 to March 2021

  30. Why it’s important to review the care of people with dementia

    Report -

    Read Healthwatch England's latest research to find out if people with dementia are getting the support they need.

  31. Making your voice heard : Community mental health

    News -

    Between January and March this year, we spoke to 46 patients and 2 carers during our visit to Canada House in Gillingham.

  32. We are at Hoo Coffee Caravan

    Event -

  33. Giving you the chance to share your thoughts

    News -

    Your voice is important to make sure care in Medway is the best it can be. But, if you don't know where it is going or how it can make a difference it can put you off. So here is how we do it with Medway Maritime Hospital

  34. Spotlight on Maternity Services in Medway

    Report -

    In May 2019, we spoke to 38 people in the antenatal unit about their
    experience.

  35. Where is the support?

    News -

    Getting for a diagnosis can be long so when you get it you want support soon. Hear Sandra's experience getting help with her son and what happened when she spoke to our helpline.

  36. Healthwatch Medway comments on the CQC rating of South East Coast Ambulance Service

    News -

    The Care Quality Commission has announced today that the ambulance service, which serves Medway, has been rated as ‘Good’ and the Trust will now exit Special Measures.

  37. Join Medway NHS Foundation Trust's AGM

    Event -

  38. Help turn the national NHS plan into a Kent & Medway vision

    News -

    You’ve probably heard about the NHS Long Term Plan in the news. The Long Term Plan is a national vision for our health services over the next 10 years.

  39. Children and young people give her their feedback

    Report -


    Children and young people from across Medway have been sharing their stories with us about their experiences of health and social care services.

  40. Enter & View visit to Canada House, Gillingham

    Event -

  41. Enter & View visit to Canada House, Gillingham

    Event -

  42. Talking with PPG groups

    News -

    This week, we took part in a conference to bring together all the Patient Participation Groups across Kent.

  43. Complaints Policy

    Page -

    Engaging Kent CIC (contract holder for Healthwatch Medway) aims to provide high quality services to meet the needs of the citizens of Kent. We hope we achieve this most of the time: if we are getting it right please let us know. In order to ensure our services, remain at a high and improving standard, we have a procedure through which you can let us know if for any reason you are not satisfied with your dealings with the organisation.

  44. Mental health: Tips for starting the conversation

    Advice and Information -

    When talking about mental health, one of the biggest obstacles is opening the conversation. So here are some tips you can use when a friend, family member or colleague might be struggling with their mental health.

  45. A new support group for younger stroke survivors

    Advice and Information -

    The UK Charity, Different Strokes have started a new group in Chatham for stroke survivors under 65. Are you interested?

  46. What are you doing on Social Prescribing Day?

    News -

    The RBLI are hosting a social prescribing event together with over 35 local service providers coming together to offer practical support for your heath and wellbeing.

  47. Mental health and the journey to parenthood: Zoe's story

    Blog -

    After a traumatic birth, Zoe struggled to get the support she needed to prepare for the arrival of her second baby. She shares her story about the impact this had on her mental health, and how she’d like things to be different for other mums.

  48. Hearing from people with Learning Difficulties

    News -

    Everyone's experience of local care should be heard, but that can be hard for people who don't always have the chance to talk up. That's why we joined other organisations at One Voice's event in Medway.